Frequent Asked Questions
If I am having problems with my Pin number. Who can I contact?

You can contact our representatives at l 1 800 -788-7372 or mail us to sc@tricom.com.do


Which are the destinations I can call, and how many minutes do I have available in my calling card?

We have available all the destinations from A to Z. To see the destinations and their minutes, you can find them in our home page by clicking "¿Where do you want to call?", or you can click here.


How do I recharge my Pin?

For information about our recharge process, you can access our interactive purchase guide, you can find it in our home page by clicking "How to buy", or you can click here.


How do I purchase the Calling Card?

For information about our purchase process, you can access our interactive purchase guide, you can find it in our home page by clicking "How to buy", or you can click here.


What access numbers do I have to dial?

You can find these numbers in our home page by clicking "Access Numbers", or you can click here


How do I use the Pin number? Use the access number according to the city you are in. For other cities that are not specified, please use our 800 access numbers from the list.
What is a Pin number?

The pin number is the numeric code; that allows you to make the calls.


Which amounts are available?

The following are the amounts we offer:

  • US$2.00
  • US$5.00
  • US$10.00
  • US$25.00
  • US$50.00
  • US$75.00
  • US$100.00

What are the benefits of this calling card?

Is comfortable, you can buy them from your home, office or any other place without going out.

  • No connection charges
  • No hidden charges.
  • No maintenance charges
  • High voice quality.
  • Expires in 180 days.
What is an electronic calling card?

They have the same function as a traditional calling card, in which the card has been charged with a specific amount of money and you can make calls until you use the amount specified. The electronic card has the advantage of being very comfortable, you can buy them from your home, office or any other place without going out.


Ver todas las respuestas

Recharge your card Contact & Support

Buy or Recharge your calling cards

To buy your calling cards
 
TO RECHARGE YOUR CALLING CARDS
Pin Number:   Amount:  
US$ Maximum: US$25.00
 

Where do you wish to call?

Know the amount of minutes that our electronic calling card gives you in every different country of the world:
    $2 $5 $10 $25 $50 $75 $100
DOM. REP. 46 116 231 579 1,157 1,736 2,314
DOM. REP. CELL 18 46 92 230 460 691 921
COLOMBIA 63 157 314 786 1,572 2,358 3,145
CUBA 2 4 8 21 42 63 84
ECUADOR 17 42 83 208 416 623 831
    $2 $5 $10 $25 $50 $75 $100
DOM. REP. 46 116 231 579 1,157 1,736 2,314
DOM. REP. CELL 18 46 92 230 460 691 921
GUATEMALA 13 32 65 162 324 486 648
HAITI 10 24 49 122 244 366 488
HONDURAS 10 25 50 126 252 378 504
    $2 $5 $10 $25 $50 $75 $100
DOM. REP. 46 116 231 579 1,157 1,736 2,314
DOM. REP. CELL 18 46 92 230 460 691 921
MEXICO 62 154 308 769 1,538 2,308 3,077
NICARAGUA 12 31 62 154 309 463 617
PERU 46 116 231 579 1,157 1,736 2,314
    $2 $5 $10 $25 $50 $75 $100
DOM. REP. 46 116 231 579 1,157 1,736 2,314
DOM. REP. CELL 18 46 92 230 460 691 921
EL SALVADOR 10 26 52 131 262 394 525
VENEZUELA 22 54 243 108 269 806 1,075
To view the complete destination and rates list, just click here
Charge of 89¢ per call from payphones apply.

Your E-mail Address:
Password: