Frequent Asked Questions
If I am having problems with my Pin number. Who can I contact?

You can contact our representatives at l 1 800 -788-7372 or mail us to sc@tricom.com.do


Which are the destinations I can call, and how many minutes do I have available in my calling card?

We have available all the destinations from A to Z. To see the destinations and their minutes, you can find them in our home page by clicking "¿Where do you want to call?", or you can click here.


How do I recharge my Pin?

For information about our recharge process, you can access our interactive purchase guide, you can find it in our home page by clicking "How to buy", or you can click here.


How do I purchase the Calling Card?

For information about our purchase process, you can access our interactive purchase guide, you can find it in our home page by clicking "How to buy", or you can click here.


What access numbers do I have to dial?

You can find these numbers in our home page by clicking "Access Numbers", or you can click here


How do I use the Pin number? Use the access number according to the city you are in. For other cities that are not specified, please use our 800 access numbers from the list.
What is a Pin number?

The pin number is the numeric code; that allows you to make the calls.


Which amounts are available?

The following are the amounts we offer:

  • US$2.00
  • US$5.00
  • US$10.00
  • US$25.00
  • US$50.00
  • US$75.00
  • US$100.00

What are the benefits of this calling card?

Is comfortable, you can buy them from your home, office or any other place without going out.

  • No connection charges
  • No hidden charges.
  • No maintenance charges
  • High voice quality.
  • Expires in 180 days.

What is an electronic calling card?

They have the same function as a traditional calling card, in which the card has been charged with a specific amount of money and you can make calls until you use the amount specified. The electronic card has the advantage of being very comfortable, you can buy them from your home, office or any other place without going out.


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Recharge your card Contact & Support

Local Access

Instructions to use your Tricom Pin number:

  1. Dial your secret number.
  2. For calls in the United States, Puerto Rico and the Caribbean dial 1 + area code + phone number.
  3. To call to any other destination dial 011 + area code + phone number.
  4. For other calls please dial the # signal.

If you need direct assistance from our representatives of services please call 1-800-788- 7372 or by e-mail at  sc@tricom.com.do
 
 

NEW YORK NEW JERSEY 800 NUMBERS

212-271-9420

212-271-9430

212-364-6421

212-364-6431

516-880-0051

516-880-0061

718-210-1657

718-210-1672

718-255-6431

718-255-6421

914-719-0031

MASSACHUSSETTS

617-507 4700

781-823 4700

978-418 4700

978-529 4700

508-300 4700

508-302 4700

508-256 4700

508-519 4700

201-793-2128

201-661-5520

201-809-1720

732-857-1501

732-720-0400

732-638-0170

732-903-0510

908-662-0100

908-372-0680

908-376-0120

973-577-2201

973-859-2030

973-532-7050

973-474-9590

800-207-0885

800-334-1281

800-788-7194

800-647-4366

866-696-9570

877-244-0274

888-258-3481

800-207-6150


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